Service and support in the USA
Here for you
We are here for our customers in the USA – overcoming the toughest plant and service challenges, optimizing processes that enhance sustainability and profitability. Our teams are on the “front line” of the COVID-19 crisis, ensuring your plant or process is up and running. We are here for you. Whether it’s providing phone or online consultation, repair and reconditioning at one of our service centers, or commissioning or servicing equipment at your site, we are engaged and committed to exceeding your expectations.
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Start-up
Maintenance
Improvements
Our team, your support – a click or call away
Alfa Laval provides local service and support for our complete range of heat transfer, separation and fluid handling products. Our technical help desk is fully staffed with experts – readily available and here for you. Just call our hotline at 866-253-2528 or fill out the form and we'll connect you to a service expert right away – even if you need service after hours.
When servicing your equipment isn't enough
Do you know when it's time to move from fixing it, to replacing it? We have the technology and expertise to help you make that important equipment replacement decision.
Here for you – with our virtual service offering
It’s not always safe or practical for us to visit your location during these uncertain times. Just because we can’t be at your facility in-person, it doesn’t mean we can’t support you! So, we have a number of options to serve your needs virtually.
Service and maintenance webinars
Live and on demand webinars where you can learn everything from basic operation to ways to reduce maintenance costs and increase uptime on our full range of heat transfer, separation and fluid handling products.
Contact us
Click here for global service centers
Hotline: 866-253-2528 (866-ALFA-LAVAL)
Sanitary pumps, valves, heat exchangers and fittings: 800-558-4060
Email: customerservice.usa@alfalaval.com
Submit a service request
Broken Arrow, OK
Air Cooled Exchangers
Broken Arrow, OK 74012
Phone: +1 918-251-7477
Chesapeake, VA
High-speed separators
Decanters
Chesapeake, VA 23323
Phone: +1 757-487-0437
Coatesville, PA
Tank cleaning equipment
Coatesville, PA 19320
Phone: +1 610-408-9940
Des Moines, IA
Decanters
Plate heat exchangers
Ankeny, IA 50021
Phone: +1 515-330-4980
Fresno, CA
High-speed separators
Decanters
Plate heat exchangers
Fresno, CA 93725
Phone: +1 866-253-2528
Greenwood, IN
High-speed separators
Decanters
Plate heat exchangers
Greenwood, IN 46143
Phone: +1 317-889-5100
Gulf Coast
Field service
Houston, TX
Plate and welded heat exchangers
Decanters
Alfa Laval Aalborg products
Dewatering / Thickening equipment rebuilds
Houston, TX 77038
Phone: +1 713-934-3160
Newburyport, MA
Contherm Product Center
Newburyport, MA 01950
Phone: +1 978-465-5777
Richmond, VA
Plate heat exchangers
Richmond, VA 23231
Phone: +1 800-248-2532
Tonawanda, NY
Wet Surface Air Coolers
Dehumidification systems
Tonawanda, NY 14150
Phone: +1 716-875-2000
Genuine spare parts
Why take the risk of downtime during this uncertain time? We have you covered with all your Genuine part needs. By purchasing and installing Genuine parts, you won’t risk losing your valuable end product, or downtime if a non-OEM part failure occurs.
Click here for more information
Call 1-866-253-2528 to place an order.
