USA Service and support

24/7 service and support

24/7 Hotline: 866-253-2528 

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Available 24/7, 365 days a year

Alfa Laval provides local service and support 24 hours a day, 7 days a week, 365 days a year for our complete range of Alfa Laval heat transfer, separation and fluid handling products. Call our 24/7 hotline at 866-253-2528 or fill out the form and we'll connect you to a service expert right away.

A reliable local service network 

When downtime is money, availability is everything. With a local network of 10 service centersover 50 factory-trained field techniciansover 75 service representatives and authorized service providers, and a centrally-located distribution center, we have your parts and service needs covered. Contact us and we'll get you in touch with your local Alfa Laval Service representative.

Broken Arrow, OK

Alfa Laval ACE
Air Cooled Exchangers
1201 South 9th Street
Broken Arrow, OK 74012
Phone: +1 918-251-7477

Carter Lake, IA

Alfa Laval Inc.
Plate heat exchangers
900 Avenue H
Carter Lake, IA 51510
Phone: +1 712-347-4301 
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Chesapeake, VA

Alfa Laval Inc.
High-speed separators
Decanters
3944 Holland Boulevard
Chesapeake, VA 23323
Phone: +1 757-487-0437 
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Exton, PA

Alfa Laval Inc.
Tank cleaning equipment
604 Jeffers Circle
Exton, PA 19341
Phone: +1 610-408-9940 
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Fresno, CA

Alfa Laval Inc.
High-speed separators
Decanters
Plate heat exchangers
3145 South Northpointe Drive #106
Fresno, CA 93725
Phone: +1 866-253-2528 
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Greenwood, IN

Alfa Laval Inc.
High-speed separators
Decanters
Plate heat exchangers
200 South Park Boulevard
Greenwood, IN 46143
Phone: +1 317-889-5100 
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Houston, TX

Alfa Laval Inc.
Plate and welded heat exchangers
Decanters
Alfa Laval Aalborg products
10470 Deer Trail Drive
Houston, TX 77038
Phone: +1 713-934-3160 
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Newburyport, MA

Alfa Laval Inc.
Contherm Product Center
111 Parker Street
Newburyport, MA 01950
Phone: +1 978-465-5777

Richmond, VA

Alfa Laval Inc.
Plate heat exchangers
5400 International Trade Drive
Richmond, VA 23231
Phone: +1 800-248-2532 
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Tonawanda, NY

Alfa Laval Niagara
Alfa Laval Kathabar
Wet Surface Air Coolers 
Dehumidification systems 
91 Sawyer Avenue
Tonawanda, NY 14150
Phone: +1 716-875-2000

360° Service Portfolio

Alfa Laval’s 360° Service Portfolio includes all the services you need to ensure high performance, uptime and operating efficiency throughout the entire lifecycle of your equipment. 

Click here for an overview of available services.

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Contact us

24/7 Hotline: 866-253-2528 (866-ALFA-LAVAL) 
Sanitary pumps, valves, heat exchangers and fittings: 800-558-4060 
Email: customerservice.usa@alfalaval.com

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Genuine spare parts

Avoid the risk of downtime with genuine spare parts from Alfa Laval - available 24/7.

Call 1-866-253-2528 to place an order.

Click here for more information